Energy Efficient Lighting

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Sales Hotline

0208-540-8287

Novel Energy Lighting Ltd. Delivery Information:

We deliver GLOBALLY (by air).


NOTE: If you are VAT registered within the EU, please contact us in advance with your VAT number to ensure you are not charged VAT.

Want your country added? contact: sales@novelenergylighting.com

For bigger orders going overseas we are happy to provide a specific shipping quotation (at cost). Please contact us.

For deliveries to the UK Mainland:
(Prices for N. Ireland, Scottish Highlands, and Islands may vary depending on weight and volume.)

UK Mainland delivery terms

*Large goods (e.g. tubes or long fittings) have a shipping charge of £8.99 +VAT, due to higher carrier costs (surcharge may apply to Isle of Wight or Isle of Man large goods deliveries). Some goods over 4ft may be sent on 48Hr express service.

For deliveries to Europe and Rest of World allow a little longer. Prices as follows:

International delivery terms

Note: we wont ship tube lengths >5ft overseas, unless part of a large order - call to make arrangements. Also, we cant ship emergency packs (batteries) overseas via Royal Mail.

If your country destination is not shown, weight exceeds 10kg, or you can suggest a cheaper delivery solution, please contact us at at sales@novelenergylighting.com or call 0208-540-8287 to agree shipping charge and time. We'll work with you to find the best and cheapest solution - we're not in the shipping business, we just want to get the goods to you!

Additional information

- The exact delivery date for your order will depend on the delivery address and time you place the order.
- Deliveries to Northern Ireland and Highlands & Islands may take additional time.
- We reserve the right to alter or amend delivery times in exceptional circumstances. 
- Delivery times quoted above can vary depending on stock availability and delivery location. 
- We know that unexpected things happen and there might be an instance when you can't be there to receive your delivery. In these cases, the courier will leave a note with shipment reference number and contact details for you to arrange re-delivery or collect from their depot.