Novel Energy Lighting Ltd. Delivery Information:
We deliver GLOBALLY (by air).
NOTE: If you are VAT registered within the EU, please contact us in advance with your VAT number to ensure you are not charged VAT.
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For bigger orders going overseas we are happy to provide a specific shipping quotation (we ship at cost). Please contact us.
For deliveries to UK Mainland and Northern Ireland:
*LED Tubes 5ft or longer may be sent on ParcelForce 48H, due to carrier length restrictions.
For European deliveries oustide UK Mainland and Northern Ireland (3 to 5 days). For Rest of World allow a little longer:
Note: LED Tube and larger fitting deliveries to N. Ireland, Highlands and Islands, and overseas destinations may incur additional shipping costs due to package length - please contact us before ordering tubes from these locations. Additionally we wont ship tube lengths >5ft overseas, unless part of a large order - call to make arrangements. Also, we cant ship emergency packs (batteries) overseas via Royal Mail.
If your country destination is not shown, weight exceeds 10kg, or you can suggest a cheaper delivery solution, please contact us at at firstname.lastname@example.org or call 0208-540-8287 to agree shipping charge and time. We'll work with you to find the best and cheapest solution - we're not in the shipping business, we just want to get the goods to you!
- The exact delivery date for your order will depend on the delivery address and time you place the order.
- All deliveries to Northern Ireland and Highlands & Islands take an additional day.
- We reserve the right to alter or amend delivery times in exceptional circumstances.
- Delivery times quoted above can vary depending on stock availability and delivery location.
- We know that unexpected things happen and there might be an instance when you can't be there to receive your delivery. In these cases, the courier will leave a note with shipment reference number and contact details for you to arrange re-delivery or collect from their depot.