Novel Energy Lighting Ltd. Delivery Information:

We deliver GLOBALLY (by air).

NOTE: If you are VAT registered within the EU, please contact us in advance with your VAT number to ensure you are not charged VAT.

Want your country added? contact: sales@novelenergylighting.com

For bigger orders going overseas we are happy to provide a specific shipping quotation (we ship at cost). Please contact us.

For deliveries to UK Mainland and Northern Ireland:

For European deliveries oustide UK Mainland and Northern Ireland (3 to 5 days). For Rest of World allow a little longer:

Note: LED Tube deliveries outside the UK may incur additional shipping costs due to package length - please contact us before ordering tubes from outside the UK. Additionally we wont ship tube lengths >5ft overseas, unless part of a large order - call to make arrangements.

If your country destination is not shown, weight exceeds 10kg, or you can suggest a cheaper delivery solution, please contact us at at sales@novelenergylighting.com or call 0208-540-8287 to agree shipping charge and time.

Additional information

- The exact delivery date for your order will depend on the delivery address and time you place the order.
- All deliveries to Northern Ireland take an additional day.
- We reserve the right to alter or amend delivery times in exceptional circumstances. 
- Delivery times quoted above can vary depending on stock availability and delivery location. 
- We know that unexpected things happen and there might be an instance when you can't be there to receive your delivery. In these cases, the courier will leave a note with shipment reference number and contact details for you to arrange re-delivery or collect from their depot.